TERMS OF ORDERS AND PAYMENTS
ORDERING / TRANSPORT
The minimum opening order value is USD 5,000.
These terms exclude service orders.
All shipments are subject to additional charges.
Delivery conditions:
– We only deliver to the curb at the delivery address from which it will be handled by a 3rd party contractor;
– In case the delivery address is not accessible for by truck (52.5 ft) a surcharge will be applied;
– For deliveries where a tail lift is required, a surcharge will be applied;
– Any changes for the delivery after the goods have been dispatched may lead to a delay and possible extra costs, which will be charged to you.
ORDER ACCEPTANCE
Shoplight Germany PLT only accepts an order after having received full business details of the customer:
– Trade name and, if applicable, VAT number
– Delivery address
– E-mail address
– Company name
– Invoice address
– Telephone number(s)
– Contact name
– Opening hours
PAYMENT
– Payment can be made through a bank transfer or bank draft. Cheques are not accepted.
–Shoplight Germany PLT reserves the right to request an advance payment.
– When making payment always refer to the client number and order or invoice number.
CUSTOMER SERVICE
– For our General Terms and Conditions and Reseller Terms (Internet Policy): please see our website.
– For After-Sales service please contact the service team.
– Some items in the product-range may have been discontinued, taken out of production and/or may be temporarily out of stock.
COMPANY DETAILS
Shoplight Germany PLT (dba Larsen Shoplight or Larsen Home)
#30-01 BINJAI 8, 298 LORONG BINJAI,
50450 KUALA LUMPUR
MALAYSIA
Main Line: +60-3-2181-7780
BANK DETAILS
Bank Details will be provided upon ordering on the invoice.
Warning: beware of phishing emails. We will never provide new or updated bank details by email.